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Post by orpheous87 on Dec 1, 2013 15:17:50 GMT
I've just tried to enter online but the website is telling me that I'm using the wrong code, despite the fact I'm entering the one printed in the magazine!
Has anyone else tried to enter the freebies yet and had the same problem?
I did wonder if it was because the magazine isn't out in the shops yet, but the website has all the same freebies as shown in the magazine, so surely it can't be that?
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Post by Jademoo on Dec 1, 2013 15:36:53 GMT
Yeah same I've just tried and I'm getting the same problem. I've entered the code twice and it still says the same thing :/. It may not be out in the shops yet but I would of thought it would still work anyway.
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Post by orpheous87 on Dec 1, 2013 15:39:31 GMT
Glad it's not just me Jademoo! There must be an error in the website coding somewhere as everything else is correct. Hopefully YD will sort it soon! |
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Post by Jademoo on Dec 1, 2013 15:42:19 GMT
Hopefully they will fix it soon! must be an error yeah, everything else seems fine. I want one of those snazzy dog tags they look very nice  |
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Post by zahada on Dec 1, 2013 17:20:38 GMT
I've just tried to enter online but the website is telling me that I'm using the wrong code, despite the fact I'm entering the one printed in the magazine! Has anyone else tried to enter the freebies yet and had the same problem? I did wonder if it was because the magazine isn't out in the shops yet, but the website has all the same freebies as shown in the magazine, so surely it can't be that? It is too early - that's what I was told by YD some time ago when I was having the same problem. I think the date at the time was around the 6th or 7th of the month. |
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Post by orpheous87 on Dec 1, 2013 18:03:07 GMT
That's good to know zahada. It seems a bit daft having the form and everything there if we can't enter yet though! Nevermind. I'll wait a few days |
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Post by zahada on Dec 1, 2013 18:38:03 GMT
Yes, why do they put the new month's details up if you can't enter?  |
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Post by tonib on Dec 1, 2013 19:07:36 GMT
If you can't enter on the normal publication date I would contact YD via email. Or even before & ask the question - it might be taken as a hint that its confusing having the new month up but can't enter if you get the mag. early
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Post by chantel on Dec 1, 2013 19:30:54 GMT
yep me too, i tried entering and it said you are entering decembers freebies, i too thought it was because the mag isn't due out until around the 7th.
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Post by Jademoo on Dec 2, 2013 17:17:14 GMT
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Post by BorderTerrier on Dec 2, 2013 17:53:37 GMT
This happened with me, but it does work now |
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Post by orpheous87 on Dec 2, 2013 18:31:31 GMT
I'm still having problems  Now it's just saying there's been a problem saving my entry and to let technical know  |
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Deleted Member
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Post by Deleted on Dec 3, 2013 9:16:12 GMT
Hi everyone, if you're still having difficulties entering the Freebies, please email j.buzzel@bpgmedia.co.uk and we'll look into it for you.
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Post by BorderTerrier on Dec 4, 2013 18:45:12 GMT
I'm still having problems Now it's just saying there's been a problem saving my entry and to let technical know Got it sorted yet? |
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Post by orpheous87 on Dec 4, 2013 20:04:33 GMT
Yep! Although I haven't managed to enter with the form. One of the tech guys from the website entered my details for me.
Apparently the problem was because for my entry for the tag, I thought I'd get it engraved with "I'M SPAYED" and put it on Pepper's tag - just in case she ever goes missing and someone thinks they can use her for breeding - but the form didn't like the apostrophe!
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