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Post by teegiebear on Oct 3, 2013 22:25:56 GMT
Hi just wondering do your dog send an email or letter when renewal is due. I bought last yr subscription with tesco vouchers and can't mind the date so no idea when its due, just wonder if ill need to contact them or how much notice ill get
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Post by tonib on Oct 3, 2013 22:39:39 GMT
teegiebear Go to www.bpgmags.com/ and go to Manage Your Account where you can register to manage your account online and when registered you'll see the expiry date. You'll need the subscription number from the packaging. alternatively they provide contact details
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Post by lotsofcats on Oct 4, 2013 10:03:28 GMT
I didn't get a reminder to renew my subscription for Your Cat magazine which I paid by direct debit - they just took the payment out of the bank. I would have liked a reminder! Didn't know you could use Tesco vouchers.
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Post by gladys on Oct 4, 2013 11:03:00 GMT
I pay by Direct Debit so it's continuous. I can't remember what month it is renewed, it just happens like magic!!
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Post by BorderTerrier on Oct 4, 2013 18:34:41 GMT
I would contact them. Did you subscribe as a given gift or just a normal sub?
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Post by teegiebear on Oct 5, 2013 11:55:55 GMT
Funny thing is I got home from work at 1am and there was two bits of Mail for me, one was bonio tin and the other a letter for your dog telling me my subscription renewal and how to renew as my last mag will be jan. Weird!
If you are a tesco clubcard voucher go to the rewards section, the vouchers swap for better value for other items. I use it every now and again. Got my mag subscription and used £30 vouchers as £100 credit for my holiday cottage!
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Post by chantel on Oct 15, 2013 12:00:49 GMT
Mine is due for renewal February,but i know they just take the money out of your account when it is due for renewal unless you contact them.
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longhope
Settling in well!
Posts: 63
Pets I own: Parsons Russell Terrier puppy, previously owned an English Springer Spaniel.
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Post by longhope on Oct 17, 2013 21:17:21 GMT
I didn't get a reminder to renew my subscription for Your Cat magazine which I paid by direct debit - they just took the payment out of the bank. I would have liked a reminder! Didn't know you could use Tesco vouchers. If they didn't notify you of the direct debit payment being due in good time, then they may have broken the rules on operating this system. See this link:- www.directdebit.co.uk/DirectDebitExplained/Pages/DirectDebitGuarantee.aspx
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Post by tonib on Oct 18, 2013 0:23:55 GMT
I didn't get a reminder to renew my subscription for Your Cat magazine which I paid by direct debit - they just took the payment out of the bank. I would have liked a reminder! Didn't know you could use Tesco vouchers. If they didn't notify you of the direct debit payment being due in good time, then they may have broken the rules on operating this system. See this link:- www.directdebit.co.uk/DirectDebitExplained/Pages/DirectDebitGuarantee.aspxIf it was for the same amount as the last time then they don't need to notify you, However if the amount changes then they do.
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Post by BorderTerrier on Nov 3, 2013 11:01:25 GMT
Mine is due this Christmas time.
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