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Post by scallywag on May 23, 2024 6:18:21 GMT
l have used their chat before now , and also requested a call , good lyck x Thanks, I've a feeling I'm going to need it. That or say goodbye to 11 quid and just reorder. I know I've no chance of getting my original package. I would be going back round there and if the place is still empty , Take a photo of the address and also of your parcel the other side of their door. You should NOT have to forfeit your ยฃ12 . Good Luck
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Post by lotsofcats on May 23, 2024 8:48:31 GMT
That's really frustrating for you cazypops. I hope you get somewhere today.
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Post by cazypops on May 23, 2024 18:52:03 GMT
Thank you. I've been really busy today and kept forgetting to ring them again, which is just as well. While I was in the shower someone came round and left my parcel outside the front door for me, so all's well that ends well.
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Post by scallywag on May 23, 2024 20:38:25 GMT
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Post by cazypops on May 24, 2024 18:04:06 GMT
I don't know, I haven't taken it out of it's cellophane yet. I took it to my sisters today which is where my dress is, but not tried them together. I'll be getting ready there. Fingers crossed the weather picks up and I won't need either. ![:)](//storage.proboards.com/forum/images/smiley/smiley.png)
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Post by chantel on May 24, 2024 21:47:45 GMT
What a relief you got your package ๐ฆ
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Post by cazypops on May 25, 2024 20:04:42 GMT
What a relief you got your package ๐ฆ It will be an even bigger relief if I get my wedding ring before the wedding. It's was supposed to take UPTO 6 week, when that time arrived and not heard anything from the jewelers I rang them, they got in touch with the head office, and I was told it will be another 3 weeks, that takes it to the week before the wedding. If it doesn't arrive I will have to use my dad's old wedding ring as that is the only one that fits me.
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Post by chantel on May 25, 2024 23:13:55 GMT
Gosh thatโs pushing it a bit cazypops fingers crossed it will arrive just in time for your big day and if not you have your Dadโs old wedding ring. Keeping my fingers crossed for you.
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Post by spider on Jun 2, 2024 6:46:17 GMT
Everything will work out its all adding to the build up of a wonderful day
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Post by scallywag on Jun 2, 2024 8:41:48 GMT
cazypops did you get your ring back ๐
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Post by cazypops on Jun 2, 2024 18:08:03 GMT
cazypops did you get your ring back ๐ No not yet, the added three weeks is up on Tuesday, so if I haven't heard anything by then I'm going to ring them again. We'll be going in town next Saturday anyway as my engagement ring is still there. I had it made smaller, and was supposed to pick both up together. If I don't get it back in time, I'll be sending a stinging email to the head office thanking them for ruining my wedding day. It's now 9 weeks since we ordered it. It's just not good enough.
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Post by tonib on Jun 3, 2024 1:52:44 GMT
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Post by cazypops on Jun 3, 2024 19:31:22 GMT
Thank you. ![:)](//storage.proboards.com/forum/images/smiley/smiley.png)
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Post by cazypops on Jun 4, 2024 14:51:01 GMT
Well it's now 9 week since I ordered my wedding ring, and it still hasn't arrived at the jewellers. So I have now sent of an email of complaint to the email address they gave me, so nothing will be done except them ignoring it, and I've also sent a message through messenger on FB. I don't think it will make a blind bet of difference but it made me feel better, thanking them for ruining my big day. ![:(](//storage.proboards.com/forum/images/smiley/sad.png)
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Post by cazypops on Jun 5, 2024 15:35:37 GMT
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